Couple of weeks ago a customer asked if I could build a HSLD Watch Band in Crye Multicam. He was about to head overseas and put a tight deadline on the project. I told him I’d have no problem doing the work but there would be a surcharge to get the Multicam material in from DIYTactical.com, I don’t stock it and it’s damned expensive.
I had him send the watch in. I need the watch in order to properly fit the band. The HSLD Watch Band is a direct replacement for the factory watch band and is designed to be sewn into the watch body. Each one is custom built and fitted. I can either use my existing design or build one to the customer’s specifications.
So the watch face came in but without a critical part that I needed to secure the band! Not good. As the customer was deploying in the very near future, we agreed that the best course of action was to send the watch back with a refund, less shipping and the cost of special materials.
After that I stewed over the project for a couple of days, unfinished projects bug me. FInally, I had an idea for a design that I could build that could maybe be user installed. I don’t know why I didn’t think of it earlier, but I put it together today. I’m taking a chance here because I’m not sure if he’ll be able to fit the band to his watch, which is why I require the watch be sent in for proper fitting and band installation, but just doing the project made me look at the problem and approach the solution from a different perspective. I hope the customer I had to turn away gets something out of it as well.